![]() ![]() Orders placed on Saturday or Sunday will be processed on the next business day. Orders are processed Monday-Friday, excluding holidays. Our preferred shipping partner is UPS and rates come directly from UPS. The shipping time and cost will vary based on the method you select. The available shipping methods will be displayed during our checkout process. We do our very best to get your order shipped to you as quickly as possible. Any product without original tags attached.Īt Eli's Western Wear we provide the most economical shipping services available for our friends and customers.Boots with scuffs on the bottom (only wear boots on carpet when trying them on.).Merchandise that is scuffed, worn, dirty, smelly, washed, etc.NO RETURNS ON CLEARANCE OR SALE ITEMS! If you return those items NO CREDIT WILL BE ISSUED.While we are unable to guarantee an outcome, we will do our best to reach a conclusion as quickly as possible. Once the item has been examined by our product experts, we will determine if we are able to make a replacement order or issue a refund. If you believe the product you received could be defective, please contact our Customer Service department before returning the item. If you would like to exchange your purchase for something else, please return the original item and re-order your new item online. If you return an item, it can take 8-10 business days, after we receive the returned merchandise, for us to process the return and issue a refund. ![]() ![]() Return Shipping and CostsĬustomers are responsible for return shipping costs, unless an incorrect item was shipped. Your items may also be returned to our Okeechobee location. Please fill out and include a copy of the return form included with your order. ![]() All returned items must be in their original packaging with the tags attached and be in new, unworn, and unwashed condition. Therefore if you are unhappy with your purchase simply return it within 30 days of delivery for a refund of the purchase price. We understand that sometimes there is a need to return an item. We want every one of our customers to be completely satisfied. Returns PolicyĪt Eli's, our guarantee is simple. Eli's is not responsible for shipping costs. If it is too late to cancel your order because it has already shipped, you may return any unwanted items in accordance with our Returns Policy. It MAY be possible to cancel your order during processing but ONLY if you speak with one of our online representatives, available Monday - Friday. We aren't big, we aren't corporate, we are a small town business and we care about our customers.We start processing your order as soon as you click "Place Your Order". If you have questions about any pair of boots please contact our stylists for additional information.Ĭowtown Cowboy Outfitters is a family-owned and operated business that has been proudly supplying the very best in western wear since 1958. All our boots have been thoroughly inspected for true "defects" by the manufacturer and our staff at Cowtown Cowboy Outfitters. Each boot is hand stitched and is individually unique. *Please note that if you are ordering boots, the leather process and distressing is normal. No more bending over and passing out! These hooks are perfect for helping you get your boots on with ease. It makes taking off your boots a breeze! Do you struggle to pull your boots on? Then try these Boot Hooks. Do you have trouble taking off your boots? We LOVE the Cowtown Cowboy Outfitters Boot Jack. If you’re looking for the trifecta in care products we suggest: Ariat Multi Care Pack. VentTEK shaft combines full grain leather with cooling mesh panelsĭo you like easy? Well these boots are easy to take care of! For taking care of your boots we suggest: Ariat Boot and Shoe Conditioner.Bantam outsole for maximum wear resistance and flexibility.They have a Bantam outsole and 2" Riding heel, ensuring that these boots are ready to put in a hard day's work. The foot and upper are made of premium full-grain leather and the boots include integrated, cooling mesh panels for ultimate comfort in hot weather. These boots from Ariat offer exclusive ATS PRO technology that supports and cushions you as you move, promoting good posture and reducing fatigue. Men's VentTEK Ultra Quickdraw Cowboy Boot by Ariat 10023129 ![]()
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